Terms of service for commissions

By commissioning me you are agreeing to the following terms. Please read carefully.

01.
General Terms

  • Prices are subject to change based on the content of the request.
  • I have the right to reject any order for any reason.
  • I will usually reply to business/commission inquiries between 24h~72h. Keep in mind that I am based in France, so timezones may differ.

02.
PAYMENT

  • Payments are all to be done in EUR (€) through PayPal.
  • Payments can be done either 100% upfront, or 50% after approval + 50% after clean sketch approval.
  • Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

03.
PROCESS & DELIVERY

  • Completion time will vary greatly depending on my schedule and on the commission's content itself. As such, it can range from 4 weeks (usual time) to two months or more (for animations or very complex pieces, for example).
  • Completed artwork(s) will be delivered as .png in their original resolution, with additional resolutions or cropping on-demand (no extra cost, just ask me).
  • Note that there's no physical item delivery.

04.
REVISIONS

  • Major revisions (change of pose, change of character, clothes or composition) are to be done during the sketch phase.
  • Once the sketch is done&approved by the client, major revisions will come at an extra cost.
  • Up to 1 major revision is included in the base price.
  • Minor revisions (color changes, expression changes, minor elements tweaks) will be analyzed on a per-case basis, but are generally ok, within reason.
  • For example, changing an element's color when the coloring phase isn't finalized yet is totally fine. But it might not be after the piece is complete.

05.
COPYRIGHT & USAGE

I (Kasseus Maximus):
  • As the artist, I reserve the right to cancel and refund the order at any time for any reason.
  • I retain all copyrights over the commissioned artwork.
  • I will NOT claim the intellectual property (IP) of the commissioned artwork.
  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
  • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
You (the customer/commissioner):
  • You may upload the commissioned artwork on any website and social channels.
  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.) unless explicitly agreed upon beforehand.
  • You may alter the commissioned artwork even without my consent ONLY if you do not claim the original your own (adding filters to use it as an avatar or for a site's banner is totally ok for example).
  • You retain the rights to the intellectual property (IP).
  • You may NOT use the commissioned artwork for commercial purposes, unless explicitly agreed upon beforehand.
  • Commercial rights to the image may be purchased separetely if necessary.

06.
CANCELLATION & REFUND POLICY

  • The buyer is not allowed a refund once I started working on the commission.
  • If for any reason I am unable to start your commission you will receive a full refund.
  • The buyer is NOT allowed a refund after the piece has been completed, even if you have a change of heart.
  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.